Mikesh Vaghela

About Me

 
Me

Hello, I’m Mikesh!

The plan was always design, now that i’m here, I know that I’m grateful to be living out one of my dreams. For the past 7 years I have been trying to navigate life and the design world. Today, I am a Lead UI/UX Designer with the goal of enhancing interfaces and creating meaningful experiences where everything fits together like puzzle.

Feel free to drop me a message using the button below and have a look at my experience below whilst you’re there.

 
 

Experience

Lead UI Designer

Rentokil Initial

Jan 2021 - Present

  • Designed the creation of the business’s inaugural self-service omnichannel customer-facing E2E experience through effective stakeholder collaboration, resulting in enhanced user engagement and a saving to the business of $1.7m.

  • Aligned design principles with business objectives and ensuring the delivery of intuitive and impactful digital solutions.

  • Established and maintained a robust component library, driving consistency and efficiency in UI/UX design processes across multiple projects.

  • Designed and presented hi-fidelity prototypes to stakeholders, effectively communicated design concepts and garnering valuable feedback for iterative improvements.

  • Overhauled our sales and service applications to introduce an optimised user flow as well as modern design aesthetics, resulting in increased usability.

  • Mentored junior designers, instilling best practices and promoting the adoption of a unified UI/UX language across the organisation, fostering collaboration and creativity.Maintaining and iterating on a component library.

UI/UX Designer

ICX4

Nov 2019 - Dec 2020

  • Collaborated closely with stakeholders and clients to arrange business and user requirements into unified solutions, fostering alignment and driving the delivery of impactful digital experiences.

  • Created high-fidelity screens and documented flows and APIs for in-house developers, streamlining the development process and ensuring seamless implementation of design solutions for our complex data mapping system.

  • Presented prototypes and low-fidelity wireframes to clients and stakeholders on a weekly basis. Effectively communicating user journeys and stories to validate design concepts and gather actionable feedback.

UI Designer

Cloud.IQ

Nov 2018 - Nov 2019

  • Led iterative design processes, incorporating feedback from clients and developers to optimise platform usability and performance, resulting in enhanced user satisfaction and engagement.

  • Spearheaded the conceptualisation and design of new products and features, driving innovation and differentiation in the marketplace, and contributing to the continued growth and success of the platform.

  • Collaborated closely with Product Owners to ensure alignment between design solutions and product requirements, facilitating efficient development cycles and timely delivery of high-quality features.

  • Utilised a user-centered design approach, leveraging insights from customer journeys to inform feature designs and ensure intuitive and seamless user experiences.

  • Produced engaging multimedia content, including instructional videos tailored to guide customers and attract prospective clients, effectively communicating product value propositions and driving user adoption.

  • Designed captivating animations and delighters to enhance the customer journey through the platform, delighting users and fostering deeper engagement and brand loyalty.

  • Created various internal communications pieces such as company newsletters, internal posters, and social invites, reflecting the company's brand identity and culture while effectively communicating key messages to employees.

Graphic Designer/Artworker

Cloud.IQ

Sep 2017 - Nov 2018

  • Designed and coded email campaigns and overlays in alignment with client briefs, leveraging creative expertise to deliver visually compelling and effective marketing materials that resonate with target audiences and drive desired outcomes.

  • Collaborated with a diverse portfolio of Enterprise clients including EE, Boots, Three, Wolverine, Hearst Magazine, and WeightWatchers, cultivating strong relationships and delivering tailored design solutions that meet and exceed client expectations.

  • Ensured the timely and accurate updating of discount codes, emails, and overlays, maintaining brand consistency and relevance in promotional materials to drive customer engagement and conversion.

  • Provided guidance and training to junior designers in email design best practices, fostering skill development and ensuring adherence to quality standards in email and overlay creation.

  • Managed junior designers' workloads, overseeing project timelines and deliverables to ensure alignment with client expectations and maintaining a high standard of design excellence.

  • Actively participated in client-facing meetings, presenting new designs and gathering insights into client needs and preferences, effectively translating client requirements into actionable design solutions.

  • Collaborated closely with Account Managers, Project Managers, and Developers, ensuring seamless communication and coordination to deliver optimal outcomes for clients, and fostering a collaborative and client-centric work environment.

 
 

Education

Being a UX Leader & Facilitating UX Workshops

Nielsen Norman Group

Sep 2023

  • Online course with NN/g to enhance leadership skills and softer skills when running UX sessions with teams and stakeholders.

BA (Hons) Graphic Design (2:1)

Middlesex University

Oct 2012 - Jun 2015

  • Graduated with a 2:1 in BA (Hons) Graphic Design.

  • Nominated for the D&AD New Blood Award for Advertising.

BTEC Diploma in Art & Design (Distinction)

Leicester College

Aug 2011 - Jun 2012

  • Graded a Distinction in the BTEC Diploma in Art & Design.

 
 

Skills

UI/UX, Prototyping, Design Thinking, Visual Design, Collaborative, Leading by Example, Art Direction.

 
 

Toolbox

Figma, Sketch, Zeplin, Invision, Adobe Creative Suite, Google Suite, Office Suite, Jira, Basic HTML + CSS.